Have you ever heard of the French term, Savoir Vivre, before? In this post, we’ll discuss workplace etiquette as well as some generally accepted terminology associated with my field of expertise. Hopefully, these terms will give you insight into the services I offer and help you in determining what your company or organization needs are!
Important Definitions for Etiquette and Manners
My job as an etiquette expert is to bring life to the terminology below. I help business professionals in group or individual settings learn how to better interact with their peers, their boss and clients in a confident, poised manner. Some words to know include…
Savoir-Vivre – The ability to live elegantly and follow / observe the usages of fashionable society.
Protocol – The official procedure of rules governing affairs of state or diplomatic occasions.
Etiquette – A system of rules that explain the correct conduct and procedures to be followed in formal situations.
Manners – A socially acceptable way of behaving.
Civility – Formal politeness and courtesy in behavior or speech.
Chivalry – Very polite, kind and honest behavior, especially from men towards women.
Nuisance – Legal term to describe an activity or condition that is harmful or annoying to others (indecent conduct, a rubbish heap or a smoking chimney).
Business or Workplace Etiquette – A set of rules that help business interactions to function more smoothly.
What do Workplace Etiquette Classes Include?
Whether collaborating with colleagues or working with clients, business etiquette will enable you to become more likable, to empower those you come into contact with daily and to build stronger relationships with others. It will enhance your communication skills and motivate you to put your best foot forward. You will leave an Etiquette class with a boost in self-confidence and tools to help you present yourself with dignity and charm.
In my Etiquette course, students will become more aware of the verbal and non-verbal signs that they send to others. They will learn about posture, deportment and body language. Respect, Gratitude and Generosity are emphasized in this course.
First impressions, a sincere smile and eye contact are how you meet others. In 3 seconds, judgements are formed. In this class, business professionals will learn how to maximize the first 3 seconds of their introductions. In addition, listening skills, situational awareness, and Emotional IQ are all taught in this course.
Some additional areas that students will learn about…
- Dining Etiquette at home and abroad.
- Emotional Intelligence.
- How to maintain a positive attitude in a negative environment.
- What is your mission statement?
- What is your 3C score (Competence, Commitment and Compassion)?
- Understand what drives our decisions and what drives others to perform.
- How to manage emotions.
- How to connect with people from various cultural backgrounds.
- How to maintain an attitude of Gratitude.
- Professional Skills Refinement.
- Afternoon Tea Etiquette.
- Soft Skills.
- How to Train the Front Staff.
- Protocol for sitting and standing.
- The perfect introduction and handshake.
- Good Manners.
- How to be at the top of your game with conversation starters.
Ready to Learn More or Book your Team for an Etiquette Class?
Lisa Burdette is conveniently located in Dallas, Texas. Her private and group lessons have helped many men and women learn the proper way to behave in the business workplace, at job interviews and even while in the home. The Dallas School of Etiquette also offers classes for interview skills, so college students or young adults can learn how to get that perfect dream job!
Reach out via our Contact page to request your session with Lisa today!
